Getting Started
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Accessing the Exhibitor Center
To access your Exhibitor Center you need to log in to the Event or Community to which you belong as an Exhibitor. Th...
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Understanding the Company profile
The Company profile refers to your Company's details, those that are visible to all the Event Participants. These are...
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List of field limits and formats
What image size must you use? All of the field limits and photo dimensions for the different areas of the platform ca...
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I didn't receive a login email, what should I do?
All the emails sent from Swapcard are sent from noreply@swapcard.com. It is possible that this email ended in your Sp...
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My email address is not recognized
There may be several reasons why your email address is not recognized by Swapcard Things to check Make sure you are...
Company Profile & Visibility
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Editing the Company profile
Adding additional information to your Company profile helps to increase the interest of the Participants. Editing or ...
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Attaching a Document to a Company profile
Adding Documents to a Company profile allows visitors to see and download additional information that isn't directly ...
Managing My Product List
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Adding Items to an Exhibitor Company profile
The Exhibitor Center's Items feature is very useful to highlight all the products, services or job offers available ...
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How to set up the thumbnail image for products?
If the organizer allows it, you can upload products from the Exhibitor Center. The limit number depends on the organi...
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Reordering Items in my product list
From the Exhibitor Center you will have the opportunity to add a list of products or services if the Event Organizer ...
Meetings
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Meeting availability management for Exhibitors
From the Exhibitor Center, Exhibitors can specify the date and time they are available to meet with prospective clien...
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Where to find my meetings?
In your exhibitor center, you can find all the meetings related to your company. Go to the "Exhibitor Center" and c...
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How to book a meeting?
If the organizer of the event has enabled meetings, you will be able to do so by following the below steps: To book...
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Meeting requests management for Exhibitors
Finding your Meetings Event Participants can request Meetings with Exhibitors. As an Exhibitor, when receiving a Mee...
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How to modify a meeting request?
It is not possible to change the date or time of a meeting. To do this, you must cancel and then send a new meeting r...
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Assigning a Meeting to a Team Member
How to: To assign a Meeting to a Team Member, proceed as follow: Go to the Meetings section of your Exhibitor Cente...
Contacts & Networking
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Generating a QR code for my Exhibitor Booth
Understanding QR codes for Exhibitors With Physical Events, giving Exhibitors the ability to have a QR code at their ...
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The badge I scanned is not recognized: what should I do?
If the scanned badge is not recognized, it is probably because the participant's profile is not well attached to his...
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How to qualify my contacts?
Whether at a virtual or a physical event, you have the possibility to assign a score, keywords and take notes direct...
Finding Leads
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How to see the Virtual booth visits
What is Virtual Booth Visits As part of the leads and analytics provided to Exhibitors, you will be able to see Virtu...
Manage My Team
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Adding Team Members to your Exhibitor Booth
Adding Team Members to your Exhibitor Booth directly from the Exhibitor Center is straightforward. How to access the ...
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Managing my profile visibility
From the Exhibitor Center, you have the possibility to manage the visibility of your profile. In other words, you ca...
Best Practices To Increase My ROI
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Lead Retrieval – Scanning badges and business cards
In this article, you will learn how to collect and process leads quickly at any Event, scan badges, and business card...
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Improving the relevance of the recommended Profiles
Here are a few tips, to help Swapcard Artificial Intelligence recommend you more useful and relevant suggestions whi...
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How to increase visibility?
Standing out among the crowd of exhibitors attending an event is sometimes difficult. Here are a few tips that will ...
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What do my company analytics mean?
On the home screen of your Exhibitor Center, you will see the section "Analytics of your company" which provides key...
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Analyzing Booth statistics and engagement post-event
Once the Event is over, it is important to analyze the statistics and engagement generated through your Exhibitor Boo...
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Exhibitor Booth: exporting your team's Contacts
Once the Event you participated in as an Exhibitor is over you may want to export your Team's Contacts to an Excel fi...