If you are participating in an event powered by Swapcard as an Attendee

Must Know

Troubleshooting Technical Issues

Accessing An Event

My Profile

See all 7 articles

My Account Settings

See all 12 articles

Contacts & Networking

  • Marking proposed "AI matches" recommendations as irrelevant

    What are AI matches Swapcard provides powerful networking tools that empower Organizers to create compelling Events a...

  • How to export my contacts

    This article will show you how to download all the contacts that you have personally made, whether you're on a deskto...

  • Who's in my contacts?

    In the tab My contacts under your profile’s name, you can find all the contacts made throughout all the events you've...

  • How to qualify my contacts?

    Whether at a virtual or a physical event, you have the possibility to assign a score, keywords and take notes direct...

  • How to sort my contacts?

    To order your contacts, go to the "My Contacts" tab. You can then choose to sort your contacts by: first name (alph...

  • How to delete a contact?

    To delete a contact, go to the "Contacts" tab of your account and select the contact you wish to delete. Then click ...

See all 15 articles


See all 7 articles


  • Bookmarking Sessions - My Event Button

    Before, during, and after an Event, you can bookmark Sessions. With this, you can quickly access them under the My Ev...

  • Browse the program

    It is often difficult to browse a program that can be very rich. Thanks to Swapcard, you can filter the program of y...

  • Managing the My Event button

    The My Event button can be used to manage your Meetings, easily find Bookmarked Sessions and Exhibitors as well as a...

  • Exporting my meetings, schedule and bookmarks

      It is possible to export your confirmed meetings as well as the sessions you have bookmarked or products you have s...

  • How to use Auto-follow

    If your event has a Live Session button, you can click on it to be redirected to any ongoing session.  Once on the s...

  • List of field limits and formats

    All of the field limits and photo dimensions for the different areas of the platform can be found here.    People Pic...

See all 12 articles