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What is a Magic Link?
A magic link is the special link that will allow Attendees and Exhibitors to access their account directly. There are...
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How to join an event?
When registering for an event for which the organizer has chosen Swapcard, an account is pre-created for you. You w...
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Why can't I see any event in my account?
When you log into your account, you may not have access to the event you want to join. Several reasons can explai...
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How to use a Secret Code
Table of Contents What is the Secret Event Code I cannot find my Secret Event Code Once you have been added to an...
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My email address isn't recognized
There may be several reasons why your email address is not recognized: 1) Check that you are correctly registered f...
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I do not receive the email containing my Magic Link
All the emails sent from Swapcard are sent from noreply@swapcard.com. It is possible that this email ended in your S...
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I have logged into my account but I am asked for the event code
If, when you log in to your account, you do not have direct access to the event to which you have registered, do not ...