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Changing the language of my account
When you're using the Swapcard platform, you have the option to change the language to your desired choice. Please no...
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How to modify my interface language?
To change the language of your interface, go to My profile, then in the Language field, click on the arrow to activat...
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Changing the email address associated with your account
Unfortunately, it is not possible to edit your primary email address as it is the one you used to register for the ev...
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How to add another email address to my account?
To add an email address to your account, go to My profile on your web app, then click on the Settings tab. In the ema...
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How to manage my email notifications?
To manage the receiving of email notifications, go to the Settings tab on the web app. In Email notifications, you ca...
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How to unsubscribe from emails?
To stop receiving newsletters about an event you attended or are attending, simply check your inbox for the last emai...
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How to change my password?
If you want to change your password, go to Settings on your web app, then click on change password in the Password se...
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I forgot my password. How can I reset it?
Password reset links are provided by the Swapcard team to assist Attendees and Exhibitors in accessing their account ...
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I forgot my password, what can I do?
If you have forgotten your password, you can reset it via the login page. Insert your email address and click on Send...
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How to log out of my account?
To log out, go to My profile, then click on log out. You can log in again at any moment by using the email address an...
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How to delete my account?
To delete your account, go to the Settings tab on the web app. Then, in the delete account section, click on Delete m...
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Managing the Visibility of my profile in an event
What is the Visibility feature? The Visibility feature allows you to make yourself visible or invisible to the rest o...