# Attendees & Exhibitors Help Center

> Learn how to get the most out of the Event Platform

## Attendees

- [When to contact the Event Organizer?](https://help-attendees.swapcard.com/en/articles/8185434-when-to-contact-the-event-organizer.md): Know when and why to reach out to your event organizer for support or questions.
- [How do I access event content after login?](https://help-attendees.swapcard.com/en/articles/10026667-how-do-i-access-event-content-after-login.md): Learn how to efficiently access sessions, attendee profiles, and exhibitor information after logging into your event.
- [What should I do to prepare and present as a speaker?](https://help-attendees.swapcard.com/en/articles/9483736-what-should-i-do-to-prepare-and-present-as-a-speaker.md): Optimize your profile, engage with attendees, and deliver impactful sessions with this comprehensive guide for Swapcard speakers.
- [How can I use Communities to engage year-round?](https://help-attendees.swapcard.com/en/articles/9844836-how-can-i-use-communities-to-engage-year-round.md): Access year-round content and connect with attendees and exhibitors through Swapcard Communities, enhancing your event experience.
- [When should I how reach out to app support?](https://help-attendees.swapcard.com/en/articles/8185437-when-should-i-how-reach-out-to-app-support.md): When and how to contact App Support for assistance with technical issues, questions or feedback.
- [How does Swapcard handle your data under GDPR?](https://help-attendees.swapcard.com/en/articles/8185435-how-does-swapcard-handle-your-data-under-gdpr.md): Understand how Swapcard handles your data under GDPR, ensuring privacy and giving you control over your personal information during events.
- [Meet Sherlock: Your AI Guide to a Better Event Experience](https://help-attendees.swapcard.com/en/articles/14889581-meet-sherlock-your-ai-guide-to-a-better-event-experience.md)
- [How to manage your event profile?](https://help-attendees.swapcard.com/en/articles/8185446-how-to-manage-your-event-profile.md): Learn how to customize your profile and prepare your event experience to enhance your networking at the event.
- [What info is visible on my event profile and how can I manage it?](https://help-attendees.swapcard.com/en/articles/8185450-what-info-is-visible-on-my-event-profile-and-how-can-i-manage-it.md): Learn how to manage the visibility of your Swapcard profile and understand what information is accessible to other participants. This guide helps you balance privacy with networking by adjusting vi...
- [How to set, change, or reset your Event App password](https://help-attendees.swapcard.com/en/articles/8185457-how-to-set-change-or-reset-your-event-app-password.md): Set a password for the first time, change your current one, or get back in if you've forgotten it — all from the web Event App. Includes what to do if you've only ever signed in with a magic link o...
- [How to manage your email notifications?](https://help-attendees.swapcard.com/en/articles/8185456-how-to-manage-your-email-notifications.md): Learn how to manage your email preferences, unsubscribe from specific emails, and adjust notifications for event-related communications.
- [How can you change the language of your account?](https://help-attendees.swapcard.com/en/articles/8185451-how-can-you-change-the-language-of-your-account.md): Switch the language of your event app to your preferred choice in just a few simple steps.
- [How to enable multifactor authentication \(MFA\) in your account?](https://help-attendees.swapcard.com/en/articles/8837341-how-to-enable-multifactor-authentication-mfa-in-your-account.md): Enable Multi-Factor Authentication \(MFA\) in Swapcard to strengthen account security and protect event data from unauthorized access.
- [How to delete your account?](https://help-attendees.swapcard.com/en/articles/8185461-how-to-delete-your-account.md): Learn how to delete your Swapcard account and the related impact.
- [Where can I find my saved sessions, contacts, and content?](https://help-attendees.swapcard.com/en/articles/12524252-where-can-i-find-my-saved-sessions-contacts-and-content.md): Learn how to organize your sessions, keep track of contacts, and bookmark content in the Event App. This article shows you where to find and manage your schedule, saved items, and networking history.
- [How can I plan and engage in event sessions?](https://help-attendees.swapcard.com/en/articles/12323835-how-can-i-plan-and-engage-in-event-sessions.md): This article shows you how to access and plan event sessions, participate in real-time interactions, and download any related documents. Being prepared ensures you get the most out of your event ex...
- [How to access your badge to attend an event?](https://help-attendees.swapcard.com/en/articles/12451904-how-to-access-your-badge-to-attend-an-event.md): This article explains how to find, download, and print your event badge, what to do if it’s missing or shows incorrect info, and when to contact the event organizer.
- [How to export your event data to stay organized?](https://help-attendees.swapcard.com/en/articles/8185481-how-to-export-your-event-data-to-stay-organized.md): Easily export your event meetings, schedule, and contacts to integrate them with your personal calendar and keep your connections organized.
- [How to share updates and interact with attendees?](https://help-attendees.swapcard.com/en/articles/11083220-how-to-share-updates-and-interact-with-attendees.md): Share posts, react, and connect with others using the News Feed—your event's interactive social space.
- [How to connect with other event participants?](https://help-attendees.swapcard.com/en/articles/9121196-how-to-connect-with-other-event-participants.md): Learn how to connect with fellow event participants to maximize your networking opportunities and build valuable professional relationships.
- [How to export and manage your scanned badge contacts?](https://help-attendees.swapcard.com/en/articles/9577564-how-to-export-and-manage-your-scanned-badge-contacts.md): Understand how badge scanning helps attendees capture and save contact details for networking, even offline.
- [How to qualify a contact?](https://help-attendees.swapcard.com/en/articles/8185509-how-to-qualify-a-contact.md): Discover how to add private notes and score on your connections made during the event.
- [What are the ways to connect with exhibitors during an event?](https://help-attendees.swapcard.com/en/articles/9768437-what-are-the-ways-to-connect-with-exhibitors-during-an-event.md): Learn how to connect with exhibitors and their team members during an event.
- [How can I manage my meetings during an event?](https://help-attendees.swapcard.com/en/articles/8185473-how-can-i-manage-my-meetings-during-an-event.md): Manage your event meeting availability to control when you can receive requests, reschedule or cancel meetings, and optimize your schedule.
- [How to book meetings with other attendees?](https://help-attendees.swapcard.com/en/articles/8185472-how-to-book-meetings-with-other-attendees.md): Easily schedule one-on-one meetings with event attendees to enhance your networking opportunities and plan productive interactions.
- [What’s the best way to use group chats during an event?](https://help-attendees.swapcard.com/en/articles/8185466-what-s-the-best-way-to-use-group-chats-during-an-event.md): Learn how to initiate and manage group chats, ensuring a smooth and efficient communication experience during events.
- [How to manage your Hosted Buyer & Smart Meetings?](https://help-attendees.swapcard.com/en/articles/12353222-how-to-manage-your-hosted-buyer-smart-meetings.md): Learn how to participate in the Hosted Buyer Program, from selecting attendees to managing your meeting schedule and giving feedback. This guide walks you through each step to ensure a productive e...
- [How to add sessions to your schedule and manage bookmarks](https://help-attendees.swapcard.com/en/articles/8185479-how-to-add-sessions-to-your-schedule-and-manage-bookmarks.md): This article explains how to add sessions to your schedule, register for live sessions, and save on-demand content to bookmarks during an event.
- [Can I add my event schedule to Google, Outlook, or Apple Calendar?](https://help-attendees.swapcard.com/en/articles/8185482-can-i-add-my-event-schedule-to-google-outlook-or-apple-calendar.md): How to export or sync your event schedule with calendar applications to receive real-time updates and manage your availability.
- [What are Roundtables and how can I engage?](https://help-attendees.swapcard.com/en/articles/8185484-what-are-roundtables-and-how-can-i-engage.md): Learn how to enhance your event experience by engaging with speakers, exhibitors, and fellow attendees in a dynamic, small-group setting.
- [What’s the best way to navigate sessions automatically?](https://help-attendees.swapcard.com/en/articles/8185483-what-s-the-best-way-to-navigate-sessions-automatically.md): Automatically transition between live sessions with Auto-follow or manually navigate for control, ensuring a smooth event experience.
- [How to fix live stream or video playback issues?](https://help-attendees.swapcard.com/en/articles/8967670-how-to-fix-live-stream-or-video-playback-issues.md): Resolve live stream or video playback issues on Swapcard with these troubleshooting tips, ensuring a smooth viewing experience.
- [How to access on-demand sessions?](https://help-attendees.swapcard.com/en/articles/10062583-how-to-access-on-demand-sessions.md): Learn how to access on-demand sessions to catch up on missed presentations or rewatch key event content at your convenience.
- [How can I schedule meetings with exhibitors during an event?](https://help-attendees.swapcard.com/en/articles/10028959-how-can-i-schedule-meetings-with-exhibitors-during-an-event.md): Set up meetings with exhibitors during an event to explore products, services, or partnership opportunities efficiently.
- [Need to find an Exhibitor’s booth at the event?](https://help-attendees.swapcard.com/en/articles/9071306-need-to-find-an-exhibitor-s-booth-at-the-event.md): Whether you're searching directly from the map or viewing a booth via an Exhibitor’s profile, these tools make it easy to find who you're looking for—quickly and efficiently.
- [What are the network connectivity requirements for Swapcard?](https://help-attendees.swapcard.com/en/articles/8185438-what-are-the-network-connectivity-requirements-for-swapcard.md): This article outlines the domains, IP addresses, and ports your IT team should allow to ensure Swapcard functions without issues.
- [Having trouble using the Swapcard Web App?](https://help-attendees.swapcard.com/en/articles/8185440-having-trouble-using-the-swapcard-web-app.md): Find quick and simple fixes for common technical issues on the Swapcard web app.
- [Having issues with the Swapcard mobile app?](https://help-attendees.swapcard.com/en/articles/8185441-having-issues-with-the-swapcard-mobile-app.md): Learn how to troubleshoot common issues on the Swapcard mobile devices, ensuring a smooth and seamless event experience.
- [How to resolve camera and microphone issues?](https://help-attendees.swapcard.com/en/articles/8185443-how-to-resolve-camera-and-microphone-issues.md): Resolve camera and microphone issues during video calls by testing your devices, adjusting browser settings, and updating software.
- [How to clear cache and cookies?](https://help-attendees.swapcard.com/en/articles/8185444-how-to-clear-cache-and-cookies.md): Resolve loading or playback issues on the platform by clearing your browser’s cache and cookies. Follow step-by-step guides by browser.
- [What are the minimum device requirements to access the Swapcard platform](https://help-attendees.swapcard.com/en/articles/8185436-what-are-the-minimum-device-requirements-to-access-the-swapcard-platform.md): Discover the minimum device requirements needed to access the Swapcard platform, ensuring an uninterrupted experience for all users.
- [How to capture network and console logs from chrome web browser?](https://help-attendees.swapcard.com/en/articles/9003592-how-to-capture-network-and-console-logs-from-chrome-web-browser.md): If you encounter issues while using the Swapcard platform, providing our support team with network and console logs can significantly aid in diagnosing and resolving your problems.

## Exhibitors

- [What can I do in the Exhibitor Center?](https://help-attendees.swapcard.com/en/articles/8185489-what-can-i-do-in-the-exhibitor-center.md): Unlock the full potential of the Exhibitor Center with this comprehensive guide to manage and optimize your event presence."
- [Want to boost lead quality and engagement with the Advanced Package?](https://help-attendees.swapcard.com/en/articles/12594966-want-to-boost-lead-quality-and-engagement-with-the-advanced-package.md): Learn how to leverage the Advanced Exhibitor Package’s enhanced networking and lead management tools to maximize your event ROI and build stronger connections.
- [How to add team members to your company ?](https://help-attendees.swapcard.com/en/articles/8185511-how-to-add-team-members-to-your-company.md): Learn how to add team members to your Exhibitor Booth directly from the Exhibitor Center.
- [How to manage my team members roles?](https://help-attendees.swapcard.com/en/articles/9283243-how-to-manage-my-team-members-roles.md): Admin or limited roles can be assigned to exhibitor members in order to manage permissions of Exhibitor Center features.
- [What can you customize in your company profile?](https://help-attendees.swapcard.com/en/articles/8185487-what-can-you-customize-in-your-company-profile.md): Your company profile is often the first thing attendees see. A complete and well-maintained profile helps you showcase your brand, build credibility, and drive more engagement at your booth.
- [Where can you upload PDFs and links to your Exhibitor profile?](https://help-attendees.swapcard.com/en/articles/9059222-where-can-you-upload-pdfs-and-links-to-your-exhibitor-profile.md): Easily share resources, product details, and company information to strengthen your event presence.
- [How to showcase products and services in your company's profile?](https://help-attendees.swapcard.com/en/articles/8185495-how-to-showcase-products-and-services-in-your-company-s-profile.md): Let attendees explore your offerings by displaying products, services, or job opportunities directly on your company's profile.
- [How to book meetings with other participants?](https://help-attendees.swapcard.com/en/articles/9052088-how-to-book-meetings-with-other-participants.md): Booking meetings is one of the most effective ways to connect during your event. Whether you’re meeting an attendee, another exhibitor, or coordinating with your team, Swapcard makes it easy to req...
- [How to manage your meetings requests?](https://help-attendees.swapcard.com/en/articles/8185501-how-to-manage-your-meetings-requests.md): Dive into how, as an Exhibitor, you can manage set availability for meetings, handle meeting requests, and assign meetings to team members.
- [How do you follow up on event contacts as a team?](https://help-attendees.swapcard.com/en/articles/8185518-how-do-you-follow-up-on-event-contacts-as-a-team.md): Learn how to access and export your team's leads and contacts in a single dashboard.
- [How to use Lead Capture to collect and process leads?](https://help-attendees.swapcard.com/en/articles/8185513-how-to-use-lead-capture-to-collect-and-process-leads.md): Learn how to use Lead Capture in the Swapcard mobile app — including Quick Scan mode for high-traffic moments, badge and business card scanning, offline mode, and syncing leads.
- [What can you do with Lead Qualification?](https://help-attendees.swapcard.com/en/articles/8885369-what-can-you-do-with-lead-qualification.md): Learn how to use the Lead Qualification feature to gather valuable insights from event contacts.
- [How do QR codes help at your booth?](https://help-attendees.swapcard.com/en/articles/8185507-how-do-qr-codes-help-at-your-booth.md): Learn how to use QR codes to enhance your exhibitor booth, streamline visitor engagement, and maximize lead generation at events.
- [How do AI Recommended Leads work for exhibitors?](https://help-attendees.swapcard.com/en/articles/10031979-how-do-ai-recommended-leads-work-for-exhibitors.md): Learn how to use the AI Recommended Leads feature, which uses AI and data analytics to suggest tailored leads based on attendee interactions.
- [Send your Leads to HubSpot, Salesforce and other CRMs with Zapier](https://help-attendees.swapcard.com/en/articles/9310833-send-your-leads-to-hubspot-salesforce-and-other-crms-with-zapier.md)
- [Want to stand out and boost your visibility at the event?](https://help-attendees.swapcard.com/en/articles/8185515-want-to-stand-out-and-boost-your-visibility-at-the-event.md): Learn how to effectively utilize Swapcard's features to ensure you're easily discovered by other attendees, exhibitors, and sponsors.
- [What can you learn from your booth’s post-event performance?](https://help-attendees.swapcard.com/en/articles/8185517-what-can-you-learn-from-your-booth-s-post-event-performance.md): Learn how to evaluate and optimize your Exhibitor Booth's performance by analyzing post-event statistics and engagement.