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Enabling Multifactor Authentification (MFA) in your account

Enable Multi-Factor Authentication (MFA) in Swapcard to strengthen account security and protect event data from unauthorized access.

Updated over 2 months ago

Introduction

Multifactor Authentication (MFA) is a security feature that adds an extra verification step to your Swapcard account, ensuring that access requires more than just a password. By enabling two-step authentication (2FA), you protect sensitive event data from unauthorized access. This feature requires users to verify their identity using an authenticator app, significantly reducing the risk of breaches. Setting up MFA is straightforward and strengthens your event’s overall security, providing peace of mind for organizers, team members, and attendees alike.

How to set up 2-Step Authentication

Enabling 2-Step Authentication in our event application is quick and easy. Here's a brief overview of how it works:

  1. Navigate to Your Account Settings: Log in to your account and head over to your account settings.

  2. Enable 2-Step Authentication: Simply click on "Enable 2-Step Authentication within your account settings.

3. Go through the verification Process:

The verification process is done in two different ways, both of which you need to have an authenticator app. Learn how to use an authenticator app.

  • Scanning the QR code

  • Using the authenticator link

    Et voilà ! Your account is all secure.

Logging in with the 2-FA

Once the 2-FA has been activated, you'll be asked to generate a code with your authenticator app everytime you log in.

Disabling the 2-FA authentication

Disabling the 2-FA is as smooth as enabling it.

To do so, just log into your account and your Settings.

Under the Settings tab, you'll see the option to disable the 2-FA.

How to check if your Organization members have enabled 2FA

From Studio, Owner and Admins of the Organization can verify in "Settings & members", in the list of Members, if they have enabled the two-factor authentication (2FA).


Setting up 2FA in Swapcard is a simple but highly effective way to protect your account and the integrity of your event data. By enabling this feature, you enhance security, build trust with your team and attendees, and reduce the risk of unauthorized access. Ensure all organization members have enabled 2FA to maintain robust security throughout the event.

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