Attendees
If you are participating in an event powered by Swapcard as an Attendee
42 articles
How to login and access the Event App?Learn how to log in to the event platform using a password, magic link, or one-time code and troubleshooting common login issues.
When to contact the Event Organizer?Know when and why to reach out to your event organizer for support or questions.
How do I access event content after login?Learn how to efficiently access sessions, attendee profiles, and exhibitor information after logging into your event.
What should I do to prepare and present as a speaker?Optimize your profile, engage with attendees, and deliver impactful sessions with this comprehensive guide for Swapcard speakers.
How can I use Communities to engage year-round?Access year-round content and connect with attendees and exhibitors through Swapcard Communities, enhancing your event experience.
When should I how reach out to app support?When and how to contact App Support for assistance with technical issues, questions or feedback.
How does Swapcard handle your data under GDPR?Understand how Swapcard handles your data under GDPR, ensuring privacy and giving you control over your personal information during events.
How to manage your event profile?Learn how to customize your profile and prepare your event experience to enhance your networking at the event.
What info is visible on my event profile and how can I manage it?Learn how to manage the visibility of your Swapcard profile and understand what information is accessible to other participants. This guide helps you balance privacy with networking by adjusting visibility…
What to do if you forgot your event app password?Learn how to manage your password in the Event App—whether you're updating it for security or resetting it after forgetting. This guide walks you through both processes step by step…
How to manage your email notifications?Learn how to manage your email preferences, unsubscribe from specific emails, and adjust notifications for event-related communications.
How can you change the language of your account?Switch the language of your event app to your preferred choice in just a few simple steps.
How to enable multifactor authentication (MFA) in your account?Enable Multi-Factor Authentication (MFA) in Swapcard to strengthen account security and protect event data from unauthorized access.
How to delete your account?Learn how to delete your Swapcard account and the related impact.
Where can I find my saved sessions, contacts, and content?Learn how to organize your sessions, keep track of contacts, and bookmark content in the Event App. This article shows you where to find and manage your schedule, saved items,…
How can I plan and engage in event sessions?This article shows you how to access and plan event sessions, participate in real-time interactions, and download any related documents. Being prepared ensures you get the most out of your…
How to access your badge to attend an event?This article explains how to find, download, and print your event badge, what to do if it’s missing or shows incorrect info, and when to contact the event organizer.
How to export your event data to stay organized?Easily export your event meetings, schedule, and contacts to integrate them with your personal calendar and keep your connections organized.
How to share updates and interact with attendees?Share posts, react, and connect with others using the News Feed—your event's interactive social space.
How to connect with other event participants?Learn how to connect with fellow event participants to maximize your networking opportunities and build valuable professional relationships.
How to export and manage your scanned badge contacts?Understand how badge scanning helps attendees capture and save contact details for networking, even offline.
How to qualify a contact?Discover how to add private notes and score on your connections made during the event.
What are the ways to connect with exhibitors during an event?Learn how to connect with exhibitors and their team members during an event.
How can I manage my meetings during an event?Manage your event meeting availability to control when you can receive requests, reschedule or cancel meetings, and optimize your schedule.
How to book meetings with other attendees?Easily schedule one-on-one meetings with event attendees to enhance your networking opportunities and plan productive interactions.
What’s the best way to use group chats during an event?Learn how to initiate and manage group chats, ensuring a smooth and efficient communication experience during events.
How to manage your Hosted Buyer meetings?Learn how to participate in the Hosted Buyer Program, from selecting attendees to managing your meeting schedule and giving feedback. This guide walks you through each step to ensure a…
How do bookmarks help with event schedule planning?This article explains how to bookmark sessions during an event, allowing you to efficiently plan your schedule.
Can I add my event schedule to Google, Outlook, or Apple Calendar?How to export or sync your event schedule with calendar applications to receive real-time updates and manage your availability.
What are Roundtables and how can I engage?Learn how to enhance your event experience by engaging with speakers, exhibitors, and fellow attendees in a dynamic, small-group setting.
What’s the best way to navigate sessions automatically?Automatically transition between live sessions with Auto-follow or manually navigate for control, ensuring a smooth event experience.
How to fix live stream or video playback issues?Resolve live stream or video playback issues on Swapcard with these troubleshooting tips, ensuring a smooth viewing experience.
How to access on-demand sessions?Learn how to access on-demand sessions to catch up on missed presentations or rewatch key event content at your convenience.
How can I schedule meetings with exhibitors during an event?Set up meetings with exhibitors during an event to explore products, services, or partnership opportunities efficiently.
Need to find an Exhibitor’s booth at the event?Whether you're searching directly from the map or viewing a booth via an Exhibitor’s profile, these tools make it easy to find who you're looking for—quickly and efficiently.
What are the network connectivity requirements for Swapcard?This article outlines the domains, IP addresses, and ports your IT team should allow to ensure Swapcard functions without issues.
Having trouble using the Swapcard Web App?Find quick and simple fixes for common technical issues on the Swapcard web app.
Having issues with the Swapcard mobile app?Learn how to troubleshoot common issues on the Swapcard mobile devices, ensuring a smooth and seamless event experience.
How to resolve camera and microphone issues?Resolve camera and microphone issues during video calls by testing your devices, adjusting browser settings, and updating software.
How to clear cache and cookies?Resolve loading or playback issues on the platform by clearing your browser’s cache and cookies. Follow step-by-step guides by browser.
What are the minimum device requirements to access the Swapcard platformDiscover the minimum device requirements needed to access the Swapcard platform, ensuring an uninterrupted experience for all users.
How to capture network and console logs from chrome web browser?If you encounter issues while using the Swapcard platform, providing our support team with network and console logs can significantly aid in diagnosing and resolving your problems.