Swapcard is a platform used by Organizers to host their Community and Events. As the platform provider, we do not directly manage or handle content and registrations. Our team can assist you with any technical queries and troubleshooting related to the app's functionalities. Below are some of the most common scenarios and questions that can help you get acquainted with the platform and set you up for success.
Questions to ask directly the Event Organizer
The topics listed below fall outside the scope of assistance our platform support team can provide. Please contact the Event Organizer directly for responses to these matters.
Before the event
Event's location : how to get to the event, transfers to and from the event, etc.
Accommodation
Pricing : promo codes, refunds, invoices.
During the event
Session recordings, session presentation and the availability of the Event on the platform.
Technical issues : internet access, sound experience
After the event
Downloadable material, on-demand access