Swapcard allows you to change the interface language of your account, making it easier to navigate the platform in your preferred language. However, please note that this change only affects certain aspects of the platform, such as menus and interface elements, and not the entire event content. Documents, videos, and other materials will remain in the language set by the event organizer.
This article will walk you through the two ways to change the language of your account on Swapcard.
F.A.Q.
F.A.Q.
Will changing the interface language translate the whole event?
No. It only updates the platform interface—event content stays in the organizer’s language.Can I switch back to the event's original language later?
Yes. Go back to Settings and choose any available language at any time.Why didn’t the content change after switching language?
The event organizer may not have provided translations for descriptions, sessions, or other materials.
What happens when your event language differs from your browser?
When you join an event that uses a different language than your browser:
A language prompt appears in the bottom right of your screen
You’ll be asked:
Keep the event's original language
Switch to your browser’s language
If you choose to switch:
Only the platform interface updates
The event content (menus, descriptions) will only change if the organizer provided translations
📌 This prompt only appears the first time you join an event in a different language.
How can I change the language of my account?
There are two main ways to change the language of your account:
Use the language prompt
The language prompt appears when you join an event set in a language different from your browser’s language, offering an easy way to switch languages.
You’ll see this notification in the bottom right corner of your screen when attending an event for the first time that is set in a different language than your browser.
How It Works:
The prompt will ask if you want to keep the event in its original language or switch to your browser’s language.
If you choose to switch, the platform’s interface will change to your browser’s language. However, the event content such as menus and descriptions will only update if the organizer has configured them in that language.
Change the interface language manually
You can manually change the interface language of your account at any time through your account settings.
Steps to Change the Interface Language:
Click on the dropdown menu under your name in the top-right corner of your screen.
Click on Settings and choose your desired language from the list of supported languages.
What should you keep in mind when changing languages? 🔍
Interface changes = menus, buttons, system messages
Event content = unchanged unless translated by the organizer
Documents, videos, and session info will remain in the original language
🎯 If the organizer has not configured content in multiple languages, it will not change with your language settings.
Changing the language of your Swapcard account is a simple way to make your event experience more comfortable and personalized. By using the language prompt or adjusting your settings manually, you can navigate the platform in your preferred language, ensuring a smoother and more enjoyable interaction. Keep in mind that while the interface language can be adjusted, the content managed by the event organizer will remain as set. Explore your settings today to enhance your Swapcard experience.
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