Skip to main content

How to export and manage your scanned badge contacts?

Understand how badge scanning helps attendees capture and save contact details for networking, even offline.

Updated yesterday

What is badge scanning and why should I use it?

Badge scanning lets you quickly capture attendee contact details at an event by scanning their QR code. It eliminates manual entry, ensures accurate information, and helps you follow up easily after the event.

Understanding this process can help you make the most of networking opportunities and manage your contacts effectively.

Scanning a badge provides several benefits:

  • Efficiency: Quickly save contact information without the need for manual entry.

  • Accuracy: Ensure that the details saved are accurate and up-to-date.

  • Networking: Easily connect with other attendees and follow up after the event.

F.A.Q.

  • Do I need internet to scan a badge?
    No, scanning works offline.

  • Where is the Scan Badge button?
    On the Home screen or navigation bar, depending on the app version. You can't using your phone camera to scan badges.

  • Can I scan a badge multiple times?
    Yes, but duplicate entries won't be created.

  • Can I edit scanned contact info?
    No, contact info is pulled directly from the attendee's profile.

  • Why is some info missing?
    It depends on what the attendee shared when registering.

  • Can I export from the app?
    No, export is desktop-only.

  • What format is the export file?
    Usually CSV or Excel format.

  • Why is there no list of who scanned me?
    This is a privacy limitation by design.

  • Are scanned contacts notified?
    No, they are added silently to your contacts.


How do I scan a badge at an event?

To scan a badge:

  1. Open the event app.

  2. Tap the Scan Badge button (QR code icon).

  3. Point your camera at the badge.

  4. Tap Connect or Save when the profile loads.


What contact information is saved when I scan a badge?

The following details may be saved:

  • Full Name

  • Job Title

  • Company Name

  • Email Address

  • Phone Number

  • Profile Picture

  • Social Media Links

Additional Info (if available):

  • Address

  • Interests

  • Custom fields (event-specific)

  • Common connections


Where do I find my scanned contacts?

  1. Log into the event app.

  2. Tap your profile picture or initials.

  3. Go to My Contacts.

  4. Tap any entry to see full details.


How can I export my scanned contacts?

You can only export contacts from the desktop version:

  1. Log in on a desktop browser.

  2. Click your Profile > My Contacts.

  3. Select Export all contacts.


What happens if I scan badges while offline?

Scanning works without internet:

  • Data is stored locally on your phone.

  • It syncs automatically once you're reconnected.

If syncing fails, you'll see a warning message.


By leveraging the badge scanning feature, you can ensure a seamless and efficient networking experience, capturing all essential details and staying connected with new contacts. This not only enhances your event experience but also helps in building lasting professional relationships.

Did this answer your question?