Sherlock is your personal AI assistant inside the Swapcard app, available on iOS, Android, and web. Think of it as a knowledgeable event concierge in your pocket: one that knows the full schedule, every exhibitor on the floor, the venue layout, and your goals and is ready to help you make the most of every minute at the event.

Whether you're arriving for the first time or are a seasoned event-goer, Sherlock removes the guesswork from navigating a busy exhibition and turns information overload into a clear, personalized action plan.

Sherlock is built directly into the Swapcard event app.

1. Open the Swapcard app on your iOS or Android device, or visit the web app.

2. Look for the Sherlock icon (a chat bubble) in the navigation bar or on your home screen.

3. Tap it to open the assistant and start typing your question in plain language.

With hundreds or thousands of attendees at a large event, knowing who to approach can feel overwhelming. Sherlock analyzes your profile and interests to surface the most relevant connections and can help you send a meeting request directly from the conversation.

Try asking:

- "Who should I meet today based on my interests?"

- "Find me attendees working in sustainable packaging."

- "Help me send a connection request to [name]."

Sherlock helps you cut through a packed agenda and find the talks, workshops, and panels that matter most to you — filtered by topic, speaker, time, or interest area.

Try asking:

- "What sessions are happening this afternoon on AI in manufacturing?"

- "Is there anything on supply chain resilience I shouldn't miss?"

- "What time does the keynote start and where is it?"

Lost on a sprawling exhibition floor? Sherlock can direct you to specific booths, point you toward facilities, and answer logistical questions so you spend less time wandering and more time engaging.

Try asking:

- "Where is the booth for [company name]?"

- "Where are the nearest restrooms?"

- "What are the opening hours for the main hall?"

Sherlock surfaces exhibitors whose products or services match your needs — and helps you bookmark the ones worth a visit so you don't forget them.

Try asking:

- "Which exhibitors offer CRM integrations?"

- "Show me companies in the sustainability space."

- "Bookmark this product for me."

Not sure how a feature works in Swapcard? Just ask Sherlock — it walks you through anything in real time.

Try asking:

- "How do I schedule a meeting?"

- "Where do I find my saved contacts?"

- "How do I update my profile?"

Unlike a standard keyword search, Sherlock understands your intent. It considers your profile, your role at the event, and the full context of your question to deliver answers that are genuinely useful, not just a list of results.

It also stays current throughout the event, factoring in live schedule updates, real-time availability, and your activity during the day to keep its suggestions fresh.

Sherlock is fully optimized for iOS and Android, making it the perfect companion while you're on the move. The experience is designed for quick, focused interactions: ask a question, get an answer, and keep going.

- Sherlock is only available if your event organizer has enabled it. If you don't see the assistant in your app, contact the organizer for confirmation.

- Sherlock's recommendations improve with a complete and up-to-date profile. The more context it has, the more relevant its suggestions.