Accessing and planning Sessions helps you stay organized, avoid scheduling conflicts, and make the most of your time at the event. Joining sessions live ensures you don’t miss key insights, while downloadable documents and interactive tools like chat, Q&A, and polls enhance your learning and engagement. These features make it easier to connect, participate, and take away lasting value from each session.
How do I access and plan sessions?
View and manage your schedule
Join a session when it’s live
How can I access session documents?
Types of materials available
Sessions may include documents such as:
Speaker slides (PDF, PowerPoint)
Handouts or reference material
External resource links or images
How to find and view documents
Open the session page from Agenda or My Schedule.
Look for the Documents or Resources section—often found below the session description or in a tab.
Click on any listed file to view, download, or open in a new tab.
Note: Documents are typically uploaded by speakers or organizers. Not all sessions may have documents, and availability depends on event settings.
How can I interact during sessions?
Interaction tools available
If enabled by the organizer, you’ll see the following during sessions:
Chat (Live Discussion) — message attendees, speakers, and moderators.
Keep comments relevant and respectful. Use for networking or session reactions.
Q&A — submit questions and upvote others.
Submit clear questions and upvote similar ones to avoid duplication.
Polls — answer real-time questions from organizers or speakers.
Respond quickly—polls may inform live discussion.
Embedded Tools — use third-party tools (like Slido) for more engagement.
Talk to speakers and organizers
Submit questions via the Q&A tab—preferably during presentation pauses.
In Chat, you may tag moderators.
Some events include post-session feedback or dedicated Q&A time.
Why can’t I access a session?
Common reasons
You’re not registered: Some sessions require full registration to join.
Capacity is reached: The session is full, and you didn’t book early enough.
Schedule conflict: You're registered for overlapping sessions.
Limited access: Some sessions are invite-only or restricted by ticket type.
Technical restrictions: Your browser or device settings may block access.
Session not yet live: The session join button appears only at the scheduled time.
What you can do
Visit My Schedule to confirm your session registration.
Resolve any time conflicts by removing one session.
Contact the event support team if you believe you should have access.
Check if the session will be available on-demand later.
Refresh the page or try a different browser/device if you’re having trouble accessing materials.
Tips to maximize your event experience
Bookmark and register early to reserve seats.
Familiarize yourself with the session tools before the event.
Join sessions a few minutes early to ensure smooth entry.
Engage in Chat and Q&A to connect and get value.
Download documents during or just after the session while they are still available.
Planning ahead, joining live, and engaging with session tools ensures a smooth experience and helps you get the most from each session. From accessing documents to participating in polls or Q&A, every feature is designed to support your learning and networking goals.
If you run into issues, check your registration status and session settings—or reach out to event support for help.
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