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How to manage my email notifications

Learn how to manage your email preferences, unsubscribe from specific emails, and adjust notifications for event-related communications.

Updated over 3 months ago

Managing email notifications helps you stay updated on important event information without overwhelming your inbox. In this guide, we'll show you how to customize which emails you receive from event organizers, handle reminders, and unsubscribe from notifications for specific events or entire communities. Whether you want to reduce email frequency or stop receiving emails entirely, you can manage your preferences quickly and easily from the platform.

Where can I manage emails notifications

To manage the receiving of email notifications, go to the Settings tab on the web app. In Email notifications, you can activate/deactivate the following notifications:

  1. Information from the event organizer

  2. Reminder with unseen activities

  3. Reminder of unanswered requests

  4. Meetings reminder

You'll be able to manage your email preferences per community.

When an option is checked, the new preference will be set for the community and all the events linked to that community.


How to unsubscribe from emails

Unsubscribing from an email

To stop receiving newsletters about an event you attended or are attending, simply check your inbox for the last email you received from Swapcard and at the bottom of the email you will see the link to unsubscribe.

The link will take you to the studio to manage your email notifications.

To stop receiving specific emails, uncheck the type of email you longer wish to receive.

If you want to unsubscribe from emails related to a community, just uncheck the Community box.

Unsubscribing from your emails inbox

For emails sent from our platform to Gmail and Yahoo, you'll now find a One-Click Unsubscribe button at the top. Clicking it immediately removes you from the sender list, no further action required.

If you no longer wish to receive newsletters or event-related emails, follow these steps:

  1. Open the latest email you received from Swapcard.

  2. Scroll to the bottom of the email and click the Unsubscribe link.


With the ability to manage your email preferences, you can stay informed without overwhelming your inbox. Whether you’re looking to adjust reminders, reduce newsletter notifications, or stop receiving emails for certain events or communities, these tools put you in control of your communications.


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