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Changing the language of my account

Switch the language of your event app to your preferred choice in just a few simple steps.

Updated over 2 months ago

Swapcard allows you to change the interface language of your account, making it easier to navigate the platform in your preferred language. However, please note that this change only affects certain aspects of the platform, such as menus and interface elements, and not the entire event content. Documents, videos, and other materials will remain in the language set by the event organizer.

This article will walk you through the two ways to change the language of your account on Swapcard.

How can I change the language of my account?

There are two main ways to change the language of your account:

1. Use the language prompt

The language prompt appears when you join an event set in a language different from your browser’s language, offering an easy way to switch languages.

You’ll see this notification in the bottom right corner of your screen when attending an event for the first time that is set in a different language than your browser.

How It Works:

  • The prompt will ask if you want to keep the event in its original language or switch to your browser’s language.

  • If you choose to switch, the platform’s interface will change to your browser’s language. However, the event content such as menus and descriptions will only update if the organizer has configured them in that language.

2. Change the interface language manually

You can manually change the interface language of your account at any time through your account settings.

Steps to Change the Interface Language:

  • Click on the dropdown menu under your name in the top-right corner of your screen.

  • Click on Settings and choose your desired language from the list of supported languages.

Note: Changing the interface language will only affect the platform’s menus and system messages. Session videos, uploaded content, and reading materials managed by the organizer will remain in the language set by the event.


Important Considerations

  • The language change only applies to the platform's interface and will not affect the content uploaded by the event organizer.

  • Documents, videos, and descriptions will remain in the language chosen by the organizer, even if you change your interface language.

  • For the event menus and descriptions to change to your preferred language, the organizer must have configured those elements in multiple languages.


Changing the language of your Swapcard account is a simple way to make your event experience more comfortable and personalized. By using the language prompt or adjusting your settings manually, you can navigate the platform in your preferred language, ensuring a smoother and more enjoyable interaction. Keep in mind that while the interface language can be adjusted, the content managed by the event organizer will remain as set. Explore your settings today to enhance your Swapcard experience.


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