Keeping your Swapcard profile up to date is crucial for maximizing networking opportunities and enhancing your event experience. This article will guide you through the basics you need to make your Swapcard profile complete.
How to add a profile picture to your account
Adding a profile picture makes your profile more recognizable and approachable.You can add a profile photo on desktop and on mobile.
On desktop
Go to "My Profile" and click on Edit
A menu will open on the right side of the screen called "My main information."
Click on the plus and this will open your file explorer. Select a photo that follows the guidelines and now you have a profile photo.
On the mobile app
When first logging into your event via the mobile app, you will be prompted to add a profile photo.
Click on Add your picture, select the photo you want to have as a profile picture and then crop it (see below). Once the photo has been cropped, you can validate it by clicking on โ at the top right of your screen.
How to add your company's page to your profile
It is possible, in order to complete your profile, to add your company's page.
This will help you connecting with colleagues and other attendees interested in your company faster.
Go to the My Profile tab and then click Edit in the Company field.
Under "Company", write your company name.
How to link your social media accounts to your profile
Swapcard enables you to add as many social media accounts as you'd like.
1. To do so, just log into your Swapcard account and go to your profile tab.
2. Once in your profile, scroll down to social media and click on Edit to add your social media accounts.
Make sure to only add the username and not the entire URL corresponding to the profile of each of your social media accounts.
Each of the social media account's logo you've added will be displayed on your profile just like that :
To remove an account, just delete the username on your profile.
How to add another email address to my account
If you have multiple email addresses ( e.g : personal and professional ), you can add an additional email address to your account.
For example, you can receive communication emails at a different email address than the one you provided when you registered.
1.Go to My profile on your web app, then click on the Settings tab.
2. In the email address section, click on add an email address and insert it.
You will receive an email on this new address asking you to confirm that it belongs to you.
3. Once confirmed, you can log in to your account with this new email address.
Why am I asked "Confirm your new information?
When the organizer of the event you attend wishes to modify the information on your profile, you must accept or decline this information. This is why you are sometimes asked if you want to accept new information:
As an attendee, you can always visit your profile by clicking on My profile, then click edit in any of the sections tab to check if there are any changes waiting for your approval.
If you encounter a spelling mistake in your profile information, you can correct it by following these steps: Log into the web app and navigate to 'My Profile'. Then go to My Profile >> Edit >> Modify Company Information.
List of field limits and formats
Picture - 1mb (200x200px, squared ratio)
First name - 100 characters
Last name - 100 characters
Job title - 255 characters
Biography - 1000 characters
Regularly updating your Swapcard profile ensures you make the most of networking opportunities at events. Keeping your information current helps others recognize and connect with you more easily.
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