Your profile page is your personalized control center within Swapcard. From this single location, you can update your personal details, check your upcoming sessions and meetings, connect with attendees, and revisit saved content. This article walks you through how to use each part of the profile page to stay organized and engaged at your events.
F.A.Q
F.A.Q
Can I add my presentations to my current profile?
No, personal presentations can't be uploaded directly. Session materials are managed by event organizers. You can, however, upload a profile picture and edit your information and social links if the organizer has enabled it. If you're an Exhibitor, you can also add documents and products to your company profile from the Exhibitor Center.
Can I change my email?
Yes, you can change your email in your profile settings. Once verified, you can log in with this email.By adding a new email ( secondary email ) in your settings and confirming it, you can make it the main login email. If you have trouble, contact the event organizer.
Why can't I edit my name, job title or company?
These fields are often read-only because they come from the event's registration system and are controlled by the organizer. Swapcard can't change them, see Fields you can't edit below.
Why is my name and information not showing under my company as an exhibitor?
Being listed under a company requires being added as an Exhibitor team member by your company admin or the event organizer. Check that you're logged in with the same email they used to add you. If you're not yet added, ask your organizer/company admin to assign you to the exhibitor profile. If you are added but still don't appear, confirm that your visibility isn't hidden, then log out/in (or refresh the app) to update your profile display.
đ How do I access my profile?
Your profile is just one tap or click away, on both web and mobile.
On desktop: Click your profile icon in the top-right and choose Edit profile
On mobile: Tap the Profile icon in the bottom menu, then tap Edit profile
From here, you can access:
Your personal info
My schedule, My contacts, My bookmarks
Settings, Support Center, and more
âď¸ How do I update my profile details?
Having a polished profile boosts your visibility and makes networking easier. Editing works on both desktop and the mobile app.
To edit your info:
Click Edit profile
Update your name, job title, company, or bio
Save your changes, on desktop, click the Save button at the bottom of the edit panel; on mobile, tap the â / Save at the top-right. Your updates then appear across all your events.
Want to show your company? Just type it into the Company fieldâthis helps attendees find and connect with colleagues.
Adding a profile photo
Adding a profile picture makes your profile more recognizable and approachable. You can add a profile photo on desktop and on mobile.
Desktop: Go to Edit profile > click the + icon near your image
Mobile: When first logging into your event via the mobile app, you will be prompted to add a profile photo.
Click on Add your picture, select the photo you want to have as a profile picture and then crop it (see below). Once the photo has been cropped, you can validate it by clicking on â at the top right of your screen.
Tip: Use a square image under 1MB for best results
Adding social media links:
Scroll to the Social media section in your profile
Click Edit, enter your usernames (not full URLs)
Icons for LinkedIn, Twitter, etc. will show on your profile
To remove an account, just delete the username on your profile.
đ Fields you can't edit
Some details - often your name, job title, company, and the email tied to your registration - may be read-only. That's because they come from the event's registration system and are controlled by the organizer, not by Swapcard.
If a field is greyed out or has no Edit option, you won't be able to change it in Swapcard.
Even where editing is allowed, a later registration re-sync by the organizer can overwrite your change, so if an edit keeps reverting, that's usually why.
âď¸ To correct a locked field, contact the event organizer with the exact wording you need. This matters early: these same fields print on your badge and show in the attendee directory, so one uncorrected typo follows you through the whole event. Swapcard's support team can't change these for you.
âď¸ Personal settings (emails, notifications, time zone)
Your personal settings live in Settings (My Account), separate from your public profile:
Desktop: click your profile icon (top-right) â Settings.
Mobile: tap the Profile tab â Settings.
In Settings you can manage your email addresses, your notification preferences, and, if your event offers it, the time zone that session and meeting times are displayed in.
Adding another email:
If you have multiple email addresses ( e.g : personal and professional ), you can add an additional email address to your account for additional login and communication options.
For example, you can receive communication emails at a different email address than the one you provided when you registered.
After verification, you can use them interchangeably. Make sure all emails belong to you, as notifications will be sent to your primary email. The organizer will also have access to these email addresses.
Go to Settings in your profile
Click Add an email address, enter it, and confirm via the link sent to your inbox
Once verified, you can log in or receive emails with either address
đĄ Tips to get the most out of your profile
Add a friendly photo and short, clear bio
Complete your company and title info for better visibility
Use social links to let attendees connect beyond the platform
Bookmark exhibitors or sessions you want to follow up on
Sync your calendar so you never miss a session
Check the progress bar on your profile, it will show up as long as essential information is missing. This visual indicator calculates a completion percentage based on core fields defined by the organizer.
đ Profile field limits & formats
Profile photo: Max 1MB, 200x200px
First/Last name: 100 characters each
Job title: 255 characters
Bio: 1,000 characters
Your profile is your central hub for managing event details, connecting with attendees, and showcasing your professional identity. A complete and up-to-date profile helps you stand out, makes networking easier, and ensures you never miss key sessions or contacts.
Take a few minutes to review your information, upload a photo, and link your social accounts, you'll enhance your visibility and make the most of every event on Swapcard.