Introduction
Forgetting your password can prevent you from accessing important event content or networking with attendees. This article explains the steps to quickly reset your password and regain access to your Swapcard account. Whether using a magic sign-in link sent to your email or resetting via one-time password (OTP) sent to your mobile, the process is designed to be simple and secure. Once logged in, you can update your password in your account settings for future access.
By following these steps, you stay connected to your events.
How to reset your password using the magic sign-in link
If you have forgotten your password, don't panic, you can reset it in a heartbeat!
1. Go to the login page.
2. Click on one of the two (doesn't matter which one) Log in buttons
3. Enter your email address and click on Continue
4. Click on Send me a magic link
You will receive a link (expires in 1 hour) in your mailbox to log in instantly to your account. We highly recommend that you then head to your account' settings to change your password.
How to reset your password using the OTP
1. Go to the login page.
2. Enter your email address and click on Continue.
3. Click on Send me a magic link
On the password reset page, find the "Send a Code" button. Click it and receive a secure login code on your registered mobile number. It's that simple!
How to use the code ?
Click on the "Send a Code" button.
Check your emails for the login code.
Enter the code on the login page to access your account securely.
Understanding how to reset your password ensures that you can always stay connected with your events and the Swapcard community. By following these simple steps, you can quickly regain access to your account and continue enjoying all the features that Swapcard has to offer.