Thanks to our AI-powered matchmaking, Swapcard highlights Items and Sessions that match your interests as an Attendee. Swapcard's AI models are already trained and iterated on a regular basis and, Attendees can also bookmark Items or Sessions recommendations as irrelevant, making them a part of this powerful AI process. Basically, as recommendations get rejected by an Attendee, the system learns and adapts future proposed matches accordingly.

Attendees have the ability to mark some AI matches as irrelevant. Doing so, helps Swapcard provide better matches, making the Event experience even better.

Items

Depending on the Event you are attending, Items can have slightly different meanings: they can be products, services, courses, job offers, and so on.

Sessions

Sessions are the heart of Event programs but can be flexible too, including multiple activity formats, such as keynotes and panels.How does the " My AI recommendations " tab works

As you browse an Event through the Swapcard app, several People, Sessions, Exhibitors or Items recommendations will be offered to you organically by our AI algorithm. However, if for practical reasons you want to find all these recommendations in one place, head to the My Event tab and click on Explore Event.

By clicking on a People match, you will discover details and explanations about why this person is recommended to you.

If you can’t find relevant recommendations, there could be a few reasons. First, if you’re a new Event member, you’ll only be able to see accurate recommendations after completing your profile and using the app by bookmarking or making connections. Your first recommendations will be based on the popularity of these elements, so if you want personalized recommendations, use the app!

Our AI Recommendation system is designed to help you make the most out of your networking experience and we are continuously improving.

With our AI Recommendation system, you can get recommendations based on the videos you watch, searches you perform, and filters you use, besides the other actions you take.

To mark recommendations as irrelevant, you can just click the ‘X’ button on the top right corner of the presented match. After this action, the marked Item or Session will not be recommended anymore, and the system will learn and adjust its recommendations. The action can also be quickly undone by pressing the “undo” option at the bottom of the screen.

To do this, simply click the ‘x’ in the top right corner of the presented matches.

Once the action has been performed, the marked profile will not be recommended anymore, and the system will learn and adjust the recommendations accordingly.

If you marked an AI match as irrelevant, you have a few seconds to undo the action by clicking on Undo.