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How to chat with multiple contacts using Group Chats
How to chat with multiple contacts using Group Chats

Learn how to initiate and manage group chats, ensuring a smooth and efficient communication experience during events.

Updated this week

Group chats enable users to engage with multiple contacts simultaneously, enhancing communication during events by facilitating discussions, file sharing, and even video calls. Whether you're coordinating with team members, discussing event details, or networking, group chats provide a seamless way to interact with up to 10 participants at once.

Benefits:

  • Boosts collaboration by allowing multiple participants to communicate in a single chat.

  • Supports various forms of interaction, including text, file sharing, reactions, and video calls.

  • Simplifies coordination between event participants, exhibitors, and organizers.

Creating a Group chat

You can create a group chat directly from the Messages tab in your Swapcard profile. There are two main ways to initiate a group chat:

Using the Icon Beside the "Search a Contact" Field

  • Navigate to the Messages tab in your profile.

  • Click on the group chat icon next to the search field.

  • A New Message window will appear where you can select up to 10 contacts from your existing connections to add to the group chat.

From an Existing Private Chat

  • Go to an existing private chat with a contact.

  • Click on the option available under the person's profile card on the right.

  • This will open a New Message window where you can select more contacts to form a group.

Screen_Shot_2021-06-14_at_16.40.31.png

Note: You can only create a group chat with Participants that are in your Contacts. Those that you have messaged but are not connected with, or that are still in the pending status, cannot be added to a Group chat.

Once you have clicked on either button, that will open a New message window on the page where you can select among any of your Contacts to add to the group chat (a max of 10 people).

Screen_Shot_2021-06-14_at_16.40.41.png

Group Chat Rights and Features

Once a group chat is created, the user who initiated the chat will automatically become the admin, with the following permissions:

  • Add or remove members from the chat.

  • Rename the conversation to better reflect the purpose of the chat.

  • Assign or demote other admins to help manage the group.

  • End the conversation when it’s no longer needed.

Leaving a Group Chat

Any participant can leave the group chat at any time by clicking on the Leave Conversation button. Once they’ve left, the conversation will no longer appear in their messages list.

Important: If you are the only admin in the group chat, you must assign a new admin before leaving the conversation.


Group chats provide a powerful tool for fostering communication and collaboration at events. With the ability to message, share files, and even hold group video calls, they help streamline coordination among attendees and organizers. By following the steps outlined, you can easily set up, manage, and participate in group chats, making your event experience more interactive and engaging.

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