How to do a Group Video Call
As an exhibitor, you can also have a Group Video Call between two several members of your same booth and an Attendee. To do so, complete the following steps:
Step 1: Launch the video call
First, a member of the exhibitor booth has to launched the video call with the attendee, either through the chat box, without having set up a meeting, or by joining a scheduled meeting.
Step 2: Join the Video Call
Once a member of the exhibitor booth has launched the video call with the attendee, other team members of the booth can join the call by clicking on the Chat Icon in the top right corner, and switching to their company profile and selecting the conversation with the attendee.
Instead of launching the call, they will simply have to join the call.
You can also check out our Youtube channel to learn more about the video call feature:
How to start a Video Call with an Attendee as an Exhibitor without having set up a meeting ?
If an Attendee has requested a meeting outside the suggested Time Slots, you can start a video call by following the steps below.
Step 1: Access Exhibitor chat
An Exhibitor can start a video call with an Attendee by checking their conversations. To check the messages that were left in the “Talk to the Exhibitor chat,” the exhibitor will have to switch from their personal profile to their company profile.
Step 2: Begin the call
The Exhibitor will have to select the conversation with the specific Attendee and launch the call using our integrated video call feature located in the top right corner of the chat.
Note: Only the Exhibitor can start the Video Call.
When you are using the video call feature for the first time on Swapcard, a pop-up should appear asking for permission to use your camera and microphone. If you did not see this, or accepted it and are still having issues, please follow the steps and instructions in this article to troubleshoot.
As an Exhibitor, you can also have a Group Video Call between two members of your same booth and an Attendee. Check out the this quick video to learn more about it: https://www.youtube.com/watch?v=p76r0KOA3Ik&feature=youtu.be