Questions for the Organizers
Updated over a week ago

Swapcard is a platform used by Organizers to host their Community and Events. As the platform provider, we do not directly manage or handle content and registrations. Our team can assist you with any technical queries and troubleshooting related to the app's functionalities. Below are some of the most common scenarios and questions that can help you get acquainted with the platform and set you up for success.

Questions to ask directly the Event Organizer

The topics listed below fall outside the scope of assistance our platform support team can provide. Please contact the Event Organizer directly for responses to these matters.

1. Session recordings, session presentation, downloadable material, on-demand access, and the availability of the Event on the platform.

2. Exhibitor package, upgrading package, transferring a ticket/pass or registration to another Attendee.

4. Inability to add a Team Member to your Exhibitor Booth as their email address is not found by Swapcard.

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