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Mastering the Exhibitor Center: A Comprehensive Guide
Mastering the Exhibitor Center: A Comprehensive Guide

Unlock the full potential of the Exhibitor Center with this comprehensive guide to manage and optimize your event presence."

Updated over 3 months ago

The Exhibitor Center within Swapcard offers powerful features that streamline the networking process, ensuring exhibitors can effectively connect with participants. This enhancement not only fosters better engagement but also maximizes the potential for meaningful interactions.

Benefits of Using the Exhibitor Center

  1. Seamless Access to the Event App: Exhibitors can easily access the Event App from the Exhibitor Center, allowing them to network effortlessly with participants. By clicking the "Access participants list" button on the Exhibitor Center home page, exhibitors are redirected to the Event App's Participants page, simplifying the networking process.

  2. Comprehensive Profile Management: The Exhibitor Center provides tools for updating company profiles, organizing meetings, managing leads, and adding team members. These features ensure that exhibitors can present their company effectively and manage their participation efficiently.

  3. Enhanced Networking Opportunities: With features like messaging and lead management, exhibitors can engage more meaningfully with participants. The ability to send messages directly through the app and manage responses ensures timely and effective communication.

  4. Analytics for Better Engagement: Exhibitors can view and analyze virtual booth visits, helping them understand attendee behavior and engagement. This data is crucial for refining strategies and improving interaction quality.


How to access the exhibitor center

Via the Web App

To begin using the Exhibitor Center, you’ll first need to log in to the event app. If you’re unsure how to log in or need a refresher, you can follow the steps outlined in How to Login and Access the Event App.

From the Event Home, access the Exhibitor Center either from the top-right corner menu or on the left-hand side just below your profile.

Ensure the Organizer has set you up as an Exhibitor. If you don't see these options, you might be set up as an Attendee. Contact the Organizer or your company's point of contact if this is a mistake. Our Support Team can't make changes on behalf of the Organizer.


Via a mobile app

  1. On the mobile app (Android and iOS), tap the "Profile" tab (the rightmost icon on the menu bar).

  2. Select "Exhibitor Center."


What is accessible in the Exhibitor Center

Once inside, you'll find a main menu on the left that lets you navigate through the following features, if enabled by the event organizer:

  • Home: Introduction to what the Exhibitor Center can do for you and your company. It provides a quick orientation, ensuring exhibitors understand all available tools and how to use them effectively.

  • Company Profile: Brief your company overview, add a featured video, upload documents, and attach products to your booth for promotion. Make sure that your company profile is updated to enhance your company’s visibility and ensure that attendees can access all relevant information about your offerings, leading to increased interest and potential leads.

  • Meetings: Organize, edit, and manage team members attending meetings. Keeping your meetings availabilities up to date streamlines the scheduling process, ensuring that your team can efficiently meet with potential clients and partners, maximizing networking opportunities.

  • Leads: Organize, filter, and export contacts added by your team. It allows for efficient lead management, ensuring that no potential business opportunity is missed and that follow-ups can be organized seamlessly.

  • Analytics: View and analyze virtual booth visits and provides insights into attendee behavior and engagement, helping you understand which aspects of your booth are most effective and where improvements can be made.

  • Your Team: Add team members registered for the event to ensure everyone has access to the same interface.

You can also seamlessly access the Event app from the Exhibitor Center Home page.

Just click on the button "Access participants list", and you'll be redirected to the Event App on the Event Participants page.

The Exhibitor Center within Swapcard is a comprehensive tool that significantly enhances the networking and engagement capabilities for exhibitors.

By providing easy access to the Event App, comprehensive profile management tools, and robust analytics, the platform ensures exhibitors can maximize their event participation. These features not only streamline communication and lead management but also provide valuable insights into attendee behavior, helping exhibitors refine their strategies and achieve better outcomes.

If there are any features restrictions you can always contact the organizer, as explained here.

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