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Minimum device requirements to access the Swapcard platform
Minimum device requirements to access the Swapcard platform

Discover the minimum device requirements needed to access the Swapcard platform, ensuring an uninterrupted experience for all users.

Updated over 4 months ago

Accessing the Swapcard platform efficiently requires meeting certain device specifications. Ensuring your device meets these requirements guarantees that you can take full advantage of all features and functionalities, providing you with a seamless experience whether you are attending, exhibiting, or organizing an event.

What Are the Minimum Device Requirements?

To access the Swapcard platform effectively, your device should meet the following minimum requirements:

On the web app (on desktop or mobile devices)

We recommend using the most up-to-date version of Google Chrome (and other Chromium-based browsers) or Mozilla Firefox. You can use either a computer or mobile device to access the web app.

Just type app.swapcard.com on your address bar, or click on this link to log in.

It is necessary for cookies to be enabled on your browser, and to disable any VPN or similar services.

On the mobile app

  • Android
    Requires Android 9.0 and up (we recommend using a newer version, due to possible phone limitations).

  • iOS
    Requires iOS 16.0 or later to install and run the Swapcard app (or branded event apps).

  • macOS
    Requires macOS 10.1 or later and a Mac with Apple M1 chip.

Tips for optimal performance

  • Keep your software updated: Regularly update your operating system and browser to the latest versions to avoid compatibility issues and security vulnerabilities.

  • Clear browser cache: Occasionally clear your browser cache to improve loading times and performance.

  • Disable unnecessary extensions: Browser extensions can sometimes interfere with platform functionality. Disable any non-essential extensions when using Swapcard.

  • Ensure adequate battery life: For long events, ensure your device is fully charged or connected to a power source to avoid interruptions.

Stay Prepared for a Smooth Event Experience

Meeting the minimum device requirements is key to accessing and enjoying all the features Swapcard has to offer. By ensuring your device is compatible, you can focus on what truly matters—connecting, engaging, and making the most out of your event experience.

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