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How to manage or reset your password

Learn how to manage your password in the Event App—whether you're updating it for security or resetting it after forgetting. This guide walks you through both processes step by step so you can maintain secure and uninterrupted access to your events.

Updated yesterday

Introduction

Need to change your password or can’t remember it? This article helps you manage your Event App password so you can access event content without disruption. You’ll learn how to update your password through your profile or reset it securely if you've forgotten it. Keeping your password up to date protects your personal information and ensures smooth access to all event features.

How to change your password

  • If you want to change your password, open the Event App, open the menu under your name/profile, and click on My profile, as shown below:

  • Once you're in your profile, go to the Settings tab.

  • Scroll down until you find the Password section.

  • There, click on Change password as shown in the image below.

Tips for Creating a Strong Password

  • Use a Mix of Characters: Include uppercase letters, lowercase letters, numbers, and special characters.

  • Avoid Common Words: Refrain from using easily guessable words or phrases.

  • Make it Long: Aim for a password that is at least 12 characters long.

  • Unique Passwords: Use different passwords for different accounts to enhance security.


How do I reset my password if I forgot it?

How to reset your password using the magic sign-in link

If you have forgotten your password, don't panic, you can reset it in a heartbeat!

1. Go to the login page.

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2. Click on one of the two (doesn't matter which one) Log in buttons

3. Enter your email address and click on Continue

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4. Click on Send me a magic link

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You will receive a link (expires in 1 hour) in your mailbox to log in instantly to your account. We highly recommend that you then head to your account' settings to change your password.


How to reset your password using the OTP

1. Go to the login page.
2. Enter your email address and click on Continue.

3. Click on Send me a magic link

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On the password reset page, find the "Send a Code" button. Click it and receive a secure login code on your registered mobile number. It's that simple!

How to use the code ?

  1. Click on the "Send a Code" button.

  2. Check your emails for the login code.

  3. Enter the code on the login page to access your account securely.



Changing your password regularly is a key step in keeping your Event App account Managing your password is key to securing your Event App account and ensuring continued access to event features. Whether you're changing it proactively or resetting it after a login issue, these simple steps help you stay connected and protected. For the best experience, use a strong password and update it regularly.

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