Attendees
If you are participating in an event powered by Swapcard as an Attendee
43 articles
How to login and access the Event App?Learn how to log in to the event platform using a password, magic link, or one-time code and troubleshooting common login issues.
When to contact the Event Organizer?Know when and why to reach out to your event organizer for support or questions.
How to access event content after loginLearn how to efficiently access sessions, attendee profiles, and exhibitor information after logging into your event.
Speaker's guideOptimize your profile, engage with attendees, and deliver impactful sessions with this comprehensive guide for Swapcard speakers.
Join and use Communities to stay connected year-roundAccess year-round content and connect with attendees and exhibitors through Swapcard Communities, enhancing your event experience.
How to contact app supportWhen and how to contact App Support for assistance with technical issues, questions or feedback.
Understanding GDPRUnderstand how Swapcard handles your data under GDPR, ensuring privacy and giving you control over your personal information during events.
How to manage your event profileLearn how to customize your profile and prepare your event experience to enhance your networking at the event.
Control what others see on your profile at eventsLearn how to manage the visibility of your Swapcard profile and understand what information is accessible to other participants. This guide helps you balance privacy with networking by adjusting visibility…
How to manage or reset your passwordLearn how to manage your password in the Event App—whether you're updating it for security or resetting it after forgetting. This guide walks you through both processes step by step…
How to manage your email notificationsLearn how to manage your email preferences, unsubscribe from specific emails, and adjust notifications for event-related communications.
Change the language of your accountSwitch the language of your event app to your preferred choice in just a few simple steps.
Enabling Multifactor Authentification (MFA) in your accountEnable Multi-Factor Authentication (MFA) in Swapcard to strengthen account security and protect event data from unauthorized access.
How to delete your accountLearn how to delete your Swapcard account and the related impact.
Manage your schedule, contacts, and bookmarked contentLearn how to organize your sessions, keep track of contacts, and bookmark content in the Event App. This article shows you where to find and manage your schedule, saved items,…
How to get ready to attend and engage in Sessions ?This article shows you how to access and plan event sessions, participate in real-time interactions, and download any related documents. Being prepared ensures you get the most out of your…
How to access your badge to attend an eventThis article explains how to find, download, and print your event badge, what to do if it’s missing or shows incorrect info, and when to contact the event organizer.
Export your event data and stay organizedEasily export your event meetings, schedule, and contacts to integrate them with your personal calendar and keep your connections organized.
How to interact with your community using the News FeedShare posts, react, and connect with others using the News Feed—your event's interactive social space.
How to connect with other event participantsLearn how to connect with fellow event participants to maximize your networking opportunities and build valuable professional relationships.
How to export and manage your scanned badge contacts?Understand how badge scanning helps attendees capture and save contact details for networking, even offline.
How to qualify a contactDiscover how to add private notes and score on your connections made during the event.
Connect with Exhibitors: messaging, meetings, and video callsLearn how to connect with exhibitors and their team members during an event.
Managing your meetingsManage your event meeting availability to control when you can receive requests, reschedule or cancel meetings, and optimize your schedule.
Booking meetings with other attendeesEasily schedule one-on-one meetings with event attendees to enhance your networking opportunities and plan productive interactions.
Scheduling meetings with ExhibitorsSet up meetings with exhibitors during an event to explore products, services, or partnership opportunities efficiently.
How to chat with multiple contacts using Group ChatsLearn how to initiate and manage group chats, ensuring a smooth and efficient communication experience during events.
How to manage your Hosted Buyer meetingsLearn how to participate in the Hosted Buyer Program, from selecting attendees to managing your meeting schedule and giving feedback. This guide walks you through each step to ensure a…
Bookmark Sessions to plan your Event scheduleThis article explains how to bookmark sessions during an event, allowing you to efficiently plan your schedule.
How to export and sync your event schedule into your personal calendarHow to export or sync your event schedule with calendar applications to receive real-time updates and manage your availability.
How do Roundtables workLearn how to enhance your event experience by engaging with speakers, exhibitors, and fellow attendees in a dynamic, small-group setting.
Navigating event sessions with auto-followAutomatically transition between live sessions with Auto-follow or manually navigate for control, ensuring a smooth event experience.
Live stream or Video playback issuesResolve live stream or video playback issues on Swapcard with these troubleshooting tips, ensuring a smooth viewing experience.
How to access on-demand sessions?Learn how to access on-demand sessions to catch up on missed presentations or rewatch key event content at your convenience.
Navigating and connecting with ExhibitorsLearn how to find the Exhibitors' list at your event and explore their profiles and offerings.
Locating an Exhibitor's booth during an EventWhether you're searching directly from the map or viewing a booth via an Exhibitor’s profile, these tools make it easy to find who you're looking for—quickly and efficiently.
Network connectivity settings for Swapcard access
Troubleshooting tips for the Web AppFind quick and simple fixes for common technical issues on the Swapcard web app.
Troubleshooting tips for mobile appsLearn how to troubleshoot common issues on the Swapcard mobile devices, ensuring a smooth and seamless event experience.
Troubleshooting your camera and microphoneResolve camera and microphone issues during video calls by testing your devices, adjusting browser settings, and updating software.
How to clear cache and cookiesResolve loading or playback issues on the platform by clearing your browser’s cache and cookies. Follow step-by-step guides by browser.
Minimum device requirements to access the Swapcard platformDiscover the minimum device requirements needed to access the Swapcard platform, ensuring an uninterrupted experience for all users.
How to Capture Network and Console Logs from Chrome Web Browser